Cost benefit analysis

Comparing the costs of developing documentation against the benefits that may be expected

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Estimating - part one

Estimating the time required for a documentation project

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Estimating - part two

A more detailed breakdown

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Flow chart of a technical writer's work

Covering most of the major phases and decisions

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Getting started in technical writing

Do you think you might be a good fit?

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Indexing

A good index is a vital component in any document which is more than 20 to 30 pages long

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Planning a documentation project

Most writing projects consist of five major phases

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Proposal writing

Convince the reader that the author’s objectives are well-founded and worth pursuing

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Quick user manuals

Assuming that the reference guide is being written, you can create a quick user manual by referring to topics within that document

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Report writing

The components of a report (my most popular About.com article)

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The synopsis

Once the research phase of a documentation project is well advanced, it is useful to plan what is going to be written in a short document (a synopsis)

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Technical what?

To some, technical writing can seem an esoteric, time-consuming and unnecessary frippery

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Translation: the writer's role

To aid the translator in producing an accurate, and cost-effective, representation of the original

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Choosing a translator

The criteria that should be applied to your search for a translator

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What's in a name?

There are plenty of people who do technical writing but aren’t called technical writers

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